Legal notice

Aquipond.com is published by Aquiflor SRL, a Belgian company, and hosted by Shopify. Aquipond is a brand of Aquiflor SRL, experts in aquatic environments since 1998.

Publisher

Host

Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland — shopify.com.

Customer service

Our team answers by email at support@aquipond.com and by phone on +32 (0)10 86 03 54, Monday to Friday. You can also send us a photo of your pond for personalised advice.

Intellectual property

The texts, photos, videos, diagrams, logos and trademarks on Aquipond.com are the property of Aquiflor SRL or used with their owners' permission. Any full or partial reproduction without prior written permission is prohibited.

Liability

We take care that the information published, in particular dosages and instructions, is accurate. It is given for guidance and does not replace the product label, which prevails. Aquiflor SRL cannot be held liable for use that does not follow the instructions, nor for the content of websites linked from Aquipond.com.

Personal data and cookies

How we process your data is described in our privacy policy.

Dispute resolution

If you have a complaint, please contact our customer service first: we always favour an amicable solution. Failing agreement, you may contact the Consumer Mediation Service free of charge, North Gate II, Boulevard du Roi Albert II 8, 1000 Brussels, mediationconsommateur.be. Belgian law applies; the courts of the judicial district of Walloon Brabant (Nivelles) have jurisdiction, without prejudice to the protective rules consumers enjoy in their country of residence.